Masterclasses Data Protection & AI Governance

Privacy Notice

Introduction
Bilklin Global Consults Ltd ("BGC", "we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you interact with our services, visit our website, or otherwise engage with us. We are a consultancy firm based in the United Kingdom, offering services in Privacy and Data Protection, AI Governance, Information and Cyber Security, Enterprise Risk Management (ERM), Identity and Access Management (IAM), and Third-Party Risk Management (TPRM).

Please read this Privacy Notice carefully to understand how we process your data.

1. Who We Are
Business Name: Bilklin Global Consults Ltd (BGC)
Business Address: Larkfield, Kent, United Kingdom
Email Address: Info@bilklin.co.uk
Contact Number: +44 (0) 7859 971 914

2. What Information We Collect
We collect and process personal data in various ways to provide our services and comply with our legal obligations. This includes, but is not limited to:

Personal Identifiers (name, job title, email address, phone number).
Professional Information (organisation details, role, and preferences).
Technical Data (IP address, device information, browser type, time zone, operating system).
Usage Data (details on how you use our services, website analytics).
Communications Data (your communication preferences and interactions with us).

3. How We Collect Your Information
We collect personal data from you in the following ways:

Direct Interactions: When you fill in forms, correspond with us, attend our training sessions, or register for events.
Automated Technologies: Information is collected as you interact with our website (e.g., cookies and analytics).
Third Parties: From partners, referrals, vendors, or publicly accessible sources.

4. How We Use Your Information
We process personal data to fulfil our contractual obligations, legitimate interests, legal obligations, or with your consent. Purposes include:

To Provide and Manage Our Services: Delivering our consultancy services, including Privacy and Data Protection, AI Governance, Cyber Security, and Risk Management.
To Comply with Legal Obligations: Meeting regulatory requirements, such as data protection laws and reporting.
To Communicate with You: Informing you about updates, training, or relevant services.
To Improve Our Offerings: Analysing usage and trends to enhance our services.
Marketing and Promotions: With your consent, we may inform you of new services, events, or updates that may interest you.

5. Lawful Basis for Processing
We rely on several legal bases for processing personal data:

Contractual Necessity: To provide the services you've requested.
Legitimate Interests: To operate, secure, and improve our services.
Legal Compliance: Meeting obligations under data protection and other applicable laws.
Consent: When required, such as for certain marketing communications.

6. Disclosure of Your Information
We do not sell your personal data. However, we may share your information with:

Service Providers: To assist with IT, hosting, marketing, or customer support.
Legal Authorities: When required by law or for compliance.
Third-Party Partners: As necessary to fulfil our contractual obligations.

7. International Data Transfers
Your personal data may be transferred outside the UK. When this occurs, we ensure it’s done in accordance with data protection regulations, such as implementing the International Data Transfer Agreement (IDTA), standard contractual clauses (SCC) or transferring to countries with adequate protection levels as may be required from time to time.

8. Security of Your Information
We implement robust security measures to protect your data from unauthorised access, misuse, or disclosure. This includes end-to-end encryption, access controls, and regular audits. However, please remember that no security measures are entirely foolproof.

9. Retention of Your Information
We retain your personal data only as long as necessary for the purposes for which it was collected, in line with legal, regulatory, or reporting obligations. Typically, personal data will be retained for a period of 6 years for tax-related records.

10. Your Rights
You have rights under data protection laws regarding your personal data. These include the right to:

Access: Obtain information on how your data is processed and access to your data.
Rectification: Correct any inaccurate or incomplete data.
Erasure: Request deletion of your data, subject to legal limitations.
Restriction: Limit processing under certain circumstances.
Data Portability: Receive your data in a structured format for transfer to another provider.
Object: Object to data processing based on legitimate interests.
Withdraw Consent: Withdraw any consent you previously provided.

To exercise these rights, please get in touch with us at info@bilklin.co.uk

11. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience and analyse website usage. You can control cookies through your browser settings or via our cookie management tool.

12. Updates to This Privacy Notice
We review and update this Privacy Notice periodically. When we do, we will inform you of significant changes via our website or through direct communication. The "Last Updated" date below reflects the most recent changes.

13. Contact Us
For questions or concerns about this Privacy Notice or our data practices, please reach out to:
Email: Info@bilklin.co.uk
Phone: +44 (0) 7859 971 914

14. Complaints
If you are dissatisfied with our handling of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK:
ICO Contact Details:

Website: https://ico.org.uk/
Telephone: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Last Updated: November 2024